W MEXICO CITY, Mexico City – A Smart Stay in the City
About the Hotel
Rooms & Suites
W Mexico City offers 237 guest rooms and suites with high-speed Wi-Fi, smart TVs, and keyless entry. Rooms include 24-hour room service, premium bedding, and air conditioning. Some overlook Reforma Boulevard or the Polanco neighborhood. Bathrooms feature rainfall showers and heated floors.
Dining Options
25DOS restaurant serves Mexican-Spanish fusion dishes, including seafood and organic salads. The Living Room Bar offers signature cocktails and DJ sets. Guests can order in-room dining 24/7. The W MixBar provides light bites and coffee.
Leisure & Entertainment
The hotel features a fitness center with Technogym equipment and Peloton bikes. The Living Room Bar hosts nightly DJ performances. Pets are welcome with no additional fees. The Away Spa offers treatments with views of Polanco.
Location & Access
Located on Reforma Boulevard in Polanco, the hotel is a 5-minute walk from Avenida Presidente Masaryk and Parque Lincoln. Chapultepec Castle and Soumaya Museum are within 2.5 km. The nearest Metro station is Auditorio (Line 7).
Services & Accessibility
The hotel provides 7,700 sq ft of meeting space for events. Accessible features include roll-in showers, mobility-friendly doors, and service animal accommodations. The W Insider concierge offers local recommendations. High-speed Wi-Fi is available throughout the property.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Allergy-free rooms
- Lift
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Location
Guest Ratings & Reviews
The hotel is located in a chic neighborhood, perfect for business or tourist visits, with plenty of nearby dining options and easy access to city tours. The rooms are decent compared to other W hotels, although cleanliness could be improved, especially in the bathroom. The service is exceptional, going above and beyond to make our stay memorable with recommendations and surprises. The dining experience offers a variety of delicious breakfast options but can feel rushed. Overall, a great pick for a stay in Mexico City.
My stay at the hotel was fantastic! The rooms are clean, comfortable, and really modern, making it feel above par with most properties I've stayed at. The service was over the top helpful, making our stay truly memorable. The location is amazing, super central and close to many attractions. The dining experience was exceptional, and the hotel facilities were great. However, some staff members seemed a bit rude, which was disappointing.
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